Driven Mad by Unsolicited Texts? Your Complaints Will Be Heard!

Driven Mad by Unsolicited Texts? Your Complaints Will Be Heard! Unsolicited text messages and emails are a modern scourge. However, one case in which a company was fined £70,000 in respect of 2.2 million direct marketing texts sent in little more than six months showed that complaints from the public will not go unheard. The company specialised in generating ‘leads’ and ‘matching’ those in need of credit to lenders. However, the Information Commissioner’s Office (ICO) had received more than 90 complaints from members of the public and an investigation revealed the scale of the company’s breaches of the Privacy and Electronic Communications (EC Directive) Regulations 2003. The company explained that…