1. What type of accident can I claim for?
Claims of this nature usually arise from accidents which occur in supermarkets, shops, pubs and bars, restaurants, offices, leisure facilities and even private premises.
The accident may be as a result of a tripping hazard, a spillage or leak, inadequate or defective equipment, poor lighting or a lack of clear signage or warning.
2. What do I need to do following an accident?
You should report the accident to the owner of the premises or to the person in charge.
You should request that the accident is recorded on an Accident Report Form or in an Accident Book and you should request that a copy is given to you.
If there were witnesses to your accident, you should obtain their name and contact details.
If you are unable to report the accident or ensure that it is recorded for any reason, you should make your own record of the accident.
Also try to take photographs of anything you consider to be relevant to your accident.
3. How do I know if my claim will succeed?
For a claim to succeed, it needs to be proved that somebody else was at fault. This is often known as negligence. The Occupier’s Liability Act 1957 also provides that occupiers of premises owe a duty to take reasonable steps to ensure the safety of visitors. In many cases it is obvious if the occupier of premises was at fault but we will always take full details from you and advise what grounds you have to bring a claim.
4. What injury can I claim for?
You should always consider seeking medical attention for your injuries. Claims are regularly brought for a range of injuries covering strains and sprains up to fractures and much more serious injuries. If you have an injury that you are concerned about, then you should seek medical attention.
5. How much compensation will I receive?
The compensation for your injury depends upon the severity of the injury itself. There are published guidelines which give a range of compensation for different injuries. When your claim is ready for settlement, we will carry out detailed research and advise you on the appropriate compensation you should receive.